Please read the following information as it answers many commonly asked questions we receive.
Most of the policies for things like ticket prices, fees, refunds, start and stop times, etc. are set by the concert promoters and the ticketing companies we work with. We are simply acting as the venue for the event.
We are thrilled to be able to bring you the great live events that we do, but there are significant expenses in doing so that have to be covered. We are privileged to be able to partner with the ministry partners we work with which enables us to welcome the level of artists and events we have been able to do over the years. We thank you for your continued support!
The following is an excerpt from iTickets, the company we use for ticketing:
"Service Fees are non-refundable. For regular concerts through iTickets Ordering ("Christian Happenings"), in the event of a cancelled show the price of your ticket will be refunded, but service fees are non-refundable." Click here to read the entire User Agreement.
Yes, usually. Buyers who purchase tickets in groups typically receive 2 FREE tickets with each order! However, please check ticket website for details. Group Tickets are usually available from all the above listed outlets.
We are more than happy to accommodate our guests with disabilities. Please ask for appropriate seating when you purchase your tickets. We typically provide early entry for your convenience. Please see one of our staff members or volunteers when you arrive at the event.
Main Worship Center - Most of the seats are built-in, theatre-style, cushioned seats. However, please be advised that there are two padded pew benches. These are listed on the seating map as "Pew 1" and Pew 2." Included in several of these pew rows (to the left and right of the pew bench) are stackable plastic chairs. Additional stackable plastic chairs are also put down as needed. These are listed as "Stk 2" and "Stk 3." All seats are priced by row and section, and NOT by seat type.
South Hall - All seats are stackable plastic chairs covered with a fabric cushion.